Shipping Info (Straight from Tuck 🐾)
Alright, listen up humans—I'm not Amazon Prime, ok? I'm better. Every item in my shop is made-to-order, which means it’s created just for you (and your dog’s superior taste). So here’s the deal:
⏱ Production Time:
Give the humans behind the scenes 2–5 business days to whip up your item. Quality takes time—especially when it’s Tuck-approved.
🚚 Shipping Time (U.S.):
After production, most packages arrive within 4–7 business days. Sometimes faster, sometimes a tad slower (especially if there’s a squirrel situation or holiday).
📦 Tracking Your Order:
You’ll get a tracking number once your order ships, so you can obsessively check it like I do when the treat jar moves.
🚫 No Returnsies (Unless We Mess Up):
Since every item is custom-made, I don’t accept returns or exchanges unless your item arrives damaged or totally wrong. If that happens, check out my Refund Policy for specifics.